Customer
Clarification Text Regarding the Processing of Personal Data
Data Controller Identity
Your personal data may be processed by us as the data controller Akeramos Kültür Sanat Faaliyetleri Limited Şirketi ("Company") in the capacity of data controller within the scope of the Personal Data Protection Law No. 6698 ("Law") as specified below. Detailed information about the purposes of processing your personal data by our Company is included in Akeramos Kültür Sanat Faaliyetleri Limited Şirketi Personal Data Processing Policy, which can be accessed from www.anemoiaofficial.com.
Personal Data and Purposes of Processing and Transfer, Recipient Group, Collection Method
Collecting cookies during your visit to our website through our company's website (see our Cookie Policy for details), filling out membership information, purchasing products through the membership account, sending the order information by e-mail after purchasing the products, establishing a distance sales contract, issuing and e-mailing the e-invoice, receiving payment, or making purchases without being a member, receiving product returns, receiving orders from e-marketplaces, invoicing, accounting and finance transactions, shipping transactions, voice recording while receiving suggestions and complaints through the call center, establishing contracts with corporate customers, conducting sales activities through social media, whatsapp, Your personal data regarding identity, communication, customer transaction, transaction security, marketing, visual and audio records during the provision of live support via instagram and facebook, publishing your photos as a product user if you give your consent, sending electronic commercial messages for advertisements and campaigns if you give your consent, by collecting your personal data regarding identity, communication, customer transaction, transaction security, marketing, visual and audio records by physical and electronic means by automatic or non-automatic methods, In accordance with the Law and the basic principles stipulated in the Law, it will be obtained and processed by us for the following purposes and may be transferred by us to natural persons and private legal entities, our suppliers, service providers and authorized public institutions and organizations in accordance with the Law and the basic principles stipulated in the Law and may be transferred abroad if you give your consent.
- Execution of Information Security Processes
- Execution of Company / Product / Service Commitment Processes
- Monitoring and Execution of Legal Affairs
- Execution of Communication Activities
- Receiving and Evaluating Suggestions for Improvement of Business Processes
- Execution of Finance and Accounting Affairs
- Execution of Logistics Activities
- Execution of Goods / Service Sales Processes
- Execution of Support Services After Sales of Goods / Services ̧
- Execution of Customer Relationship Management Processes
- Execution of Activities for Customer Satisfaction
- Execution of Advertising / Campaign / Promotion Processes
- Execution of Contract Processes
- Tracking Requests / Complaints
- Providing Information to Authorized Persons, Institutions and Organizations
Legal grounds for processing and transferring personal data
Your collected personal data may be processed and transferred for the following legal reasons specified in Articles 5 and 6 of the Law.
- Explicitly stipulated in the law
- Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract.
- It is mandatory for the data controller to fulfill its legal obligation.
- Data processing is mandatory for the establishment, exercise or protection of a right.
- Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
As a personal data owner, you can submit your applications regarding your rights under Article 11 of the Law to us by filling out the Data Owner Application Form on our website. Your request will be finalized free of charge as soon as possible and within thirty days at the latest. If an additional cost is required to fulfill the transaction subject to your request, you may be charged a fee according to the tariff to be determined by the Personal Data Protection Board.
- ... I have read the "Clarification Text on the Processing of Customer Personal Data".
- I consent to receive electronic commercial messages regarding campaigns and advertisements.
